Customer Service Project Coordinator

Legrand is seeking a Customer Service Project Coordinator to lead high-value customer and operational projects from planning through execution. This role serves as the primary contact for VIP customers and projects exceeding $100K, coordinating cross-functional teams, managing timelines, budgets, risks, and customer expectations. Responsibilities include overseeing order management, product availability, shipping, reporting, and issue resolution while maintaining data integrity in ERP, CRM, and SAP systems. The position drives process improvements, supports sales and operations alignment, and builds strong relationships with customers, suppliers, and internal stakeholders to ensure successful project outcomes.