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Senior Renewals Specialist - West Coast

Saviynt · Remote, United States

Customer SuccessSenior LevelRemoteQuick applyfull-time3 days ago

About The Role

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.

Important Location Note: Candidates must reside within the Central, Mountain or Pacific Time Zones to be considered for this role, with a strong preference for candidates based in the Pacific Time Zone (West Coast).

The Mission

Saviynt is the recognized leader in AI-powered identity security. We don’t just manage access; we safeguard the digital assets of the world’s leading brands, Fortune 500 companies, and government institutions. As we lead the charge into the AI age, we need a Renewal Specialist who is more than an administrator—we need a high-stakes negotiator and a cross-functional orchestrator.

The Role: Not Your Average Renewals Desk

We are looking for a rounded Renewals Professional, with a background in B2B Account and Renewal Management. You will own the end-to-end renewal lifecycle for a global portfolio. This requires a unique blend of "soft skills" to navigate partner relationships and a commanding presence to drive internal alignment across Sales, Customer Success and Operations. You’ll be the person who ensures our recurring revenue is bulletproof while navigating a high-velocity environment where change is the only constant.

Why Join Saviynt?

Work with cutting-edge technology in the identity governance space.

Be part of a fast-growing, innovative company with global reach.

Enjoy a collaborative culture focused on growth, integrity, and customer success.

Competitive compensation, bonus, and benefits.

What You'll Be Doing to Drive Success

  • Drive your Portfolio: Manage the full renewal cycle. You aren't just sending quotes; you are managing a full portfolio of renewals on a rolling 365 day+ cycle. Fully accountable for Renewal Readiness, engaging customers, partners and internal account teams to navigate terms, identify risk,handle objections, and lock in commitments.
  • Internal Orchestration: You are the connective tissue between Sales, Legal, Finance, and Customer Success. You need the strength of character to drive cross-functional consensus, manage Account Executive (AE) expectations, and keep all stakeholders moving toward the finish line.
  • Hunt for Growth: Identify upsell, cross-sell, and co-terming opportunities as a strategic imperative. You know how to turn a standard renewal into a fully qualified strategic expansion lead.
  • Own the Forecast: Maintain "source of truth" data in Salesforce. You’ll flag churn risks early and provide leadership with a crystal-clear view of the pipeline. Short, medium and long term.
  • Navigate Complexity: Negotiate with sophisticated enterprise customers and partners, ensuring compliance with pricing guidelines and contractual obligations.

WHAT YOU BRING

  • Account Management Pedigree: 3–4 years+ of experience in SaaS renewals or AM. (Note: We are specifically seeking AM/Renewals backgrounds; BDR/SDR or pure CSM experience will not be considered for this role).
  • Negotiation Chops: You are comfortable talking money, navigating procurement hurdles, and influencing decision-makers.
  • Operational Grit: You thrive in the "fast-and-furious" stage of a company. You are detail-oriented, organized, and unbothered by shifting priorities. Disciplined in following and helping evolve established operational practice.
  • Collaborative Experience and Mindset: Comfortable working with high-performing, multifunctional account teams to arrive at the best commercial position for Savyint and our Customers and drive that through to execution
  • Tech Stack Mastery: Pro-level experience with Salesforce and CPQ tools. You know how to use data to tell a story.
  • Industry Edge: Experience in Cybersecurity or Identity Management is a massive plus.
  • Global Mindset: You’re comfortable working across regions (EMEA, APAC, LATAM). Bilingual skills (English/Spanish) are a "nice to have.
  • Why Saviynt?
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  • The Tech: Work with the most advanced AI-driven identity governance platform on the market.
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  • The Growth: We are scaling fast. If you want to build rather than just maintain, this is your home.
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  • The Culture: We value integrity, customer success, and a collaborative spirit that rewards high performance.

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