Bilingual Claims First Notice of Loss (FNOL) Representative II - General Motors Insurance

The Bilingual Claims First Notice of Loss (FNOL) Representative II at General Motors Insurance serves as the first point of contact for customers reporting auto claims, handling claim intake, claim creation, and customer service while ensuring a smooth and efficient claims experience. The role requires strong communication, empathy, multitasking, and call center skills to accurately gather loss information, initiate services such as inspections and rentals, and support customers through the beginning stages of the claims process.