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Sales Executive

Efet · Malaysia

Sales - CorporateExecutive LevelExternal listingfull-time13 days ago

About The Role

  • Respond to enquiries for functions (by telephone and walk-in guest).

  • Conduct site inspection in the absence of respective Sales Manager / Senior Sales Manager.

  • Assess the physical requirements opf the proposed function (no. of pax, time, and type of function) and reserve an appropriate venue for the client in the banquet reservation system.

  • Prepare proposal letter based on the clients’ requirements, ensures 8 hours response time or not more than 24 hours based on the department SOP.

  • Maintain accuracy of all reservations and other data in Banquet Reservation System (Delphi)

  • To expedite all traces on daily basis of all reservation made in the Banquet Reservation System, i.e. prospect, wait list, etc to maintain forecast accuracy.

  • Follow up with clients on proposals and finalize all the arrangements in contract.

  • Answer and place telephone calls based on the company set standard.

  • Keep track of appointments and various meeting schedules.

  • Up-selling whenever possible as well as control expenses relating to the groups or function to ensure maximum net profit.

  • Project an image of discretion at any time while maintaining good relations with clients and all operating sections.

  • Performs any assignments as may be delegated by DOS / ADOS / Managers (GC&E).

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