Team Lead (Engineering)

The AI-powered OS for beauty, wellness and self-care

Fresha is the operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.

Marketplace + SaaS platform + Fintech

Fresha is the leading AI operating system trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. Empowering businesses with an all-in-one platform for bookings, point-of-sale, marketing, and more, while connecting consumers to local services.

Role Overview

Given our exciting and progressive growth plans, we are looking for an exceptional hands-on Team Lead to join our global business.

Reporting directly to the Head of Engineering, and collaborating closely with the Product Manager and Staff Engineer, you will be accountable for the technical vision, strategy, planning and coordination of engineering projects at Fresha while proactively managing technical risks.

Team Lead is accountable for the team performance (e.g. ensuring processes are followed, estimates are reliable, communication is proactive, the code is well-architected) and a line manager for their team members.

This position offers an excellent opportunity for someone who thrives in a fast-paced and changing environment, enjoys working autonomously, relishes challenges, and seeks to make a significant impact.

To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from our office four days per week, with the flexibility to work remotely on Wednesdays. Warsaw office: 20th Floor, Aleje Jerozolimskie 81, 02-001 Warsaw, Poland

Team Management and Support

• Set ambitious yet achievable goals for the engineering team, maintaining high-tech standards and objectives.
• Ensure the team has a clear understanding of their responsibilities and expectations.
• Mentor and provide technical guidance, drawing from your deep system design and coding expertise.
• Facilitate continuous learning and improvement for your team.
• Make sure your team follows our engineering practices by leading from the front.
• Recognising and making trade-offs with respect to the whole system.

Priorities and Process

• Collaborate with team members to identify and address process inefficiencies by leveraging your experience in making architectural and design decisions.
• Ensure the timely delivery of your team’s projects, which will ultimately have a tangible impact on Fresha’s success.
• Actively contributing code, fixing bugs, and resolving issues to help drive the team's progress
• You understand deeply the entire architecture for a major part of the business and you’re able to articulate clearly the scaling and reliability limits of that area.

Added bonus

• Assist in interviewing, hiring, and training employees, ensuring they meet the engineering quality standards you uphold.
• Track and analyse performance metrics for the team and your functional area.
• Support the Head of Engineering in executing ad-hoc projects, drawing from your experience in anticipating technical issues and making strategic technology decisions.

This list is not exhaustive and there may be other activities you are required to deliver.

To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week.

What we are looking for

• This is a highly technical and hands-on role
• Proven experience in system design, coding, and architecture, with a track record of successfully delivering large systems in multiple languages
• Skilled in identifying and addressing process inefficiencies, leveraging technical expertise to drive improvements.
• You’ve had to quickly break down complex problems into potential solutions, knowns and unknowns in order to get a solid resolution faster
• You have created an architecture that enables many potential futures without knowing what the future is
• Lead by example (ownership, quality, proactiveness, continuous improvement, product focus, get shit done, culture of open feedback)

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Interview Process

• Screen Call - Video call with a member from the Talent Team - 45-60 minutes
• 1st Stage - Technical Video call/In-person interview with our Engineers - 90 minutes
• 2nd Stage - Technical Video call/In-person interview with Engineers - Up to 2 hours
• Final Stage - Video call/In-person meet with Head of Engineering & VP of Engineering - 60 minutes

We aim to finalise the entire interview process and deliver feedback within 4 weeks.

• Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe