Senior Executive / Executive – Customer Support and Relations Management

We are seeking a proactive and customer-focused professional to enhance customer experience in the supply chain function, strengthen business relationships, and support operational excellence across the organization. This role serves as a key link between customers and internal teams, ensuring timely resolution of issues, effective management of customer-related processes, and delivery of actionable business insights through data analysis and reporting. The successful candidate will also contribute to process improvement initiatives, stakeholder engagement activities, and cross-functional projects that drive customer satisfaction and business performance.