About The Role

Looking for an elite Principal Transformation Architect who operates beyond a traditional Business Analyst capacity, combining enterprise strategy, product ownership, and deep CRM platform expertise. This role will lead large-scale, multi-country digital transformation programmed across CRM and integrated enterprise ecosystems, driving business value, platform modernization, and operational excellence. Management, and data-driven decision-making.

Adept in conceptualizing business requirements/models, gap analysis, driving functional/technical solutions, designing

process/system improvements leading to unlocking business value with productivity and efficiency gains.

Adept at managing complex programmes across global markets, leading functional teams, and delivering measurable business

value. Known for strong analytical thinking, problem-solving, and driving clarity in ambiguous environments.

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AS-ISG-DC-HLS Business Analyst & Advisory

About The Role