Project Manager Services Manager

Reports to

Project Manager

Service

Base Region & Country

ANZ

Northern Region Project Services Manager

Position Summary/Objectives of Incumbent

The purpose of this position is to provide timely project management support ensuring accurate delivery of projects as assigned.

Major activities to be performed

• Undertake site inspections and provide input to the pre-sales and product order fulfilment processes.
• Prepare & maintain project plans including work schedules and relevant milestones
• Plan, coordinate and implement project deliverables
• Liaise with external project personnel (consultants, contractors, project managers) ensuring a high level of communication
• Represent Vertiv at all required project meetings
• Manage relationships with site personnel (builders, contractors, project managers etc)
• Coordinate and monitor project procurement of equipment from factories and suppliers with Vertiv Supply Chain personnel.
• Coordinate & supervise Vertiv site activities such as delivery, installation, commissioning and testing
• Ensure customer care objectives and project KPI’s are met
• Manage site issues and work variations
• Complete project reporting and documentation requirements
• Confirm all actions in writing to ensure complete understanding of Vertiv works schedule, scope and progress against agreed timelines.
• Ensure the project is completed on time and within budget with continual margin management and control
• Raise all payment/progress claims (reconciliation, accompanying documentation)
• Revenue phasing & recognition
• Conduct post-project evaluation and recommend process improvements
• Management of projects of varying complexities

WHS, Environment & Quality

• Comply with all Work, Health & Safety, Environment and Quality obligations
• Actively promote safety in the workplace

Employees reporting to Incumbent

• Junior project managers
• Project engineers
• Site supervisors

Main contacts within Company

• National Project & Delivery Manager
• Project Administrator
• Supply Chain Manager
• Procurement team
• Field-Service team
• Production team
• Sales team
• Pre-Sales team
• Vertiv customers (project consultants, project managers, contractors, General contractors)
• Sub-contractors
• Suppliers

Main contacts outside the Company

• Vertiv customers (project consultants, project managers, contractors, General contractors)
• Sub-contractors
• Suppliers

Education/Qualification

• Engineering qualification - electrical/electronics/mechanical certificate or diploma level
• Completion of trade – electrical or mechanical.
• PMP Certification/Diploma

Specialist Knowledge

• Strong computer skills – MS Office; MS Projects
• Chillers/CRAC Units/AHU’s/UPS/Static Transfer Switches/Batteries /Busway
• Control and monitoring systems

Practical Experience

• Minimum 5-7 years prior project management or project engineering experience within the electrical or mechanical industry managing large projects in excess of $25M
• Strength in HVAC in construction of advantage
• Ability to multitask running multiple projects simultaneously
• Experience working on construction sites

Personal Characteristics

• Able to meet deadlines and work under pressure
• Excellent organisational skills
• Attention to detail
• Excellent teamwork
• Good lateral thinking
• Ability to manage conflict, handle demanding expectations and stakeholders, and solution management