Service Support Lead Coordinator

The Services Contracts Lead Administrator is a subject matter expert responsible for the accurate, timely, and compliant administration of service contracts, including contract creation, renewals, amendments, and terminations. This role plays a critical part in ensuring contract integrity, billing accuracy, and customer satisfaction across assigned regions.

Operating as a senior individual contributor, this role provides day-to-day functional expertise, guidance, and support to the Services Contracts team. While not a people manager, the Services Contracts Lead Administrator actively contributes to knowledge sharing, skills acceleration, process discipline, and quality improvement, supporting the team’s overall operational performance and maturity.