Test Lead Digital Insurance

We are seeking an experienced and hands-on Test Lead to support a large-scale digital insurance initiative. This role is ideal for someone who can combine leadership with execution, driving end-to-end testing across customer-facing digital platforms while actively contributing to delivery in a fast-paced, agile environment.

The successful candidate will lead a team responsible for validating the digital front-end experience, ensuring high-quality releases through strong test strategy, effective coordination, and close collaboration with cross-functional squads.

The role involves defining and executing test strategies, leading and mentoring a team of testers, and remaining hands-on with functional, integration, and exploratory testing as needed. You will work closely with product owners, developers, and business stakeholders to ensure comprehensive test coverage, coordinate testing across agile squads, and manage defect identification and resolution. Additionally, the Test Lead will support release planning, provide test reporting, and ensure alignment with best practices and quality standards.

• Proven experience as a Test Lead in digital or customer-facing platform environments.
• Strong experience in end-to-end testing within agile delivery models.
• Hands-on testing capability across functional, integration, and UI testing.
• Exposure to digital platforms (web/mobile applications).
• Experience leading and mentoring testing teams in fast-paced environments.
• Strong understanding of test strategy, planning, and execution.
• Excellent stakeholder management, communication, and coordination skills.
• Ability to work across multiple teams/squads and manage competing priorities.
• Experience in general insurance or financial services is highly desirable.
• Exposure to insurance platforms (e.g., Guidewire) is beneficial but not essential.

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

 

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

 

Agencies

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

 

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

 

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

 

Agencies

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

 

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks