Custodial & Refuse Manager

The Custodial & Refuse Manager is responsible for administering, monitoring, and documenting contractor's performance against the terms and conditions of the contract, comply with reporting requirements, and validate contractor-submitted invoices. Additionally, this position ensuring the custodial service contractors (including floor covering and refuse collection service contractors) provide services in accordance with the Statements of Work (SOW), other contract documents, and local, state, and federal laws. The duties of this position are accomplished through performance metrics, consulting, advisory planning, overseeing the development of services, conducting studies, customer satisfaction reviews and partnering with the service contractors to reduce total spending through continuous improvement of services while meeting Baylor University expectations for service performance.