Nurse Account Manager

Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models

Company Overview : Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM), proven to drive transformation at scale. Headquartered in Bengaluru, India, Dozee has emerged as India’s no. 1 RPM Company. We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team, you’ll have the opportunity to collaborate with top healthcare providers in the country, applying AI-powered RPM solutions to tackle some of the most pressing challenges in healthcare - enhancing staff efficiency, improving patient outcomes, and pioneering the next generation of care models

Responsibilities

-

Account Management

• Facilitate product installation and replacement by coordinating with the device installation team.
• Manage the account handover process from the sales team and drive project implementation. Conduct daily checks for device health and resolve issues
• Create and implement clinical protocol
• Training and Education
• Provide comprehensive on-job training for nursing staff, housekeeping personnel, and administrative teams on product usage.
• Train staff on new product features and drive adoption.

Patient Care and Monitoring

• Ensure new patients are on boarded through a tele-calling process with physicians.
• Implement alert management protocols, including acknowledgement, validation, and escalation.
• Conduct monthly patient data reviews with the nursing director.
• Visit each monitored patient at least once a fortnight, updating notes on the RCM platform

Reporting and Compliance

• Implement and present monthly Clinical Governance Reports to facility leadership.
• Attend weekly reviews and planning sessions with the Zonal Account Manager.
• Ensure compliance with all required processes, including activity logging and medical notes.
• Collect and report information on competitor activities within allocated accounts.

Requirements

• Registered Nurse (RN) or Licensed Vocational Nurse (LVN) certification required.
• Strong clinical background in skilled nursing or long-term care settings.
• Excellent communication and interpersonal skills.
• Proficiency in healthcare technology and electronic health records.
• Ability to work independently and as part of a team.

Preferred Skills

• Experience with remote patient monitoring systems.
• Knowledge of healthcare compliance and data protection standards.
• Project management skills.