Assistant Marina Manager - Summer 2027

SUMMARY

• The role of the Assistant Marina Manager is to oversee the daily operations of the Marina staff and
• work closely with the reservations team to maximize slip and boat rentals. Organizes and caries out guided
• services such as lake tours. Exceeds guest satisfaction by ensuring consistency and maintaining the property.

WHAT YOU GET TO DO

• Responsible for general maintenance of Shore Lodge, Whitetail Club’s fleet of boats
• Responsible for training all marina staff on daily marina operations and ensuring each can perform essential job duties at Forbes/AAA, 4 star/diamond standards
• Overseeing beginning and end of season dock maintenance and boat storage
• Accurately organizing and tracking marina slip, boat, and equipment rentals
• Creating and communicating weekly schedules to the staff to ensure proper coverage at all times in the marina
• Supervising daily operations conducted by the marina staff
• Verifying marina reservations on a daily basis and completing tasks in preparation for the days’ activities
• Preparing and captaining of boat rentals and lake tours, as well as end of day returns of the boats (docking, cleanup, line maintenance)
• Maintaining marina lines and fenders
• Conducting daily preventative boat maintenance including verification of fluid levels as well as preventative boat lift maintenance
• Responsible for organization and cleanliness of all marina areas, including docks and dock boxes
• Assisting with docking of guests’ boats
• Launching company fleet boats and guests’ boats at the local boat ramp
• Accommodating special requests and providing custom services and experiences for our guests and members
• Have a strong understanding of all resort operations in order to assist at all times
• Taking initiative on projects that need attention without direct supervision
• Demonstrating strong leadership skills within the department, ensuring all marina employees follow company procedures and standards and continuously provide a superior level of service and skill

Requirements

WHAT YOU NEED TO BE SUCCESSFUL

• 3+ years experience in the Marina/Recreation Industry
• Clear and concise written and verbal communication skills
• Previous leadership experience with a proven ability to lead by example
• Ability to self-start on various projects, see needs and act appropriately while managing multiple projects simultaneously
• Experience launching boats while maintaining a level of accuracy and safety
• Strong familiarity with various boat/water vessel operations
• Experience and competence driving or captaining motorized vessels
• Possession of a valid driver’s license and clean driving record required
• CPR/First Aid Certification preferred