Team Welfare Coordinator

Position: Team Welfare Coordinator

Type: Full-Time / Permanent

Pay Rates: Up to £12.71 per hour depending on age

*Onsite Accommodation if needed (subject to availability)

Join our One Great Team here at Haven as a Team Welfare Coordinator. Are you people focused and passionate about enhancing the social and cultural environment for our live-on team? Do you thrive in a collaborative setting and have a knack for creating positive experiences? If so, this could be the perfect role for you!

As a Team Welfare Coordinator, you will play a pivotal role in ensuring that our live-on team members have an exceptional experience from their very first day with us. You will be integral in supporting their welfare, wellbeing, safeguarding, and safety, as well as maintaining high standards of team accommodation throughout their seasonal stay at the park.

Key Responsibilities

• Manage team accommodation allocations, standards, and maintenance.
• Support inductions, welfare, and cultural integration while promoting Haven values.
• Handling administrative tasks such as live-on agreements, DBS checks, and payroll.
• Support the Parks cultural calendar and activities to foster team spirit.
• Conduct routine checks, managing inventories, and overseeing the exit process.
• Address welfare concerns, engaging stakeholders, and escalating incidents when necessary.
• Support the park during peak season and maintaining community links outside of park season.

Requirements

• Excellent interpersonal and communication skills.
• Strong organisational abilities with a keen eye for detail.
• Ability to build and maintain positive relationships.
• Previous experience in a welfare/team support/warden role (desirable).
• Mental Health First Aid qualified, or equivalent (desirable).
• Understanding of welfare, wellbeing, safeguarding practices and People Policies.
• Proactive and able to work independently as well as part of a team.
• Good understanding of Health & Safety requirements and legislation.
• Advanced IT knowledge.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply

• We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
• To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
• For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk