(Senior) Travel Consultant

About Tumodo

Tumodo is building a modern, tech-enabled corporate travel solution designed for efficiency, automation, and superior client experience. As we scale in the DACH market, operational excellence becomes a key competitive advantage. We are now looking for a strong operational leader who not only builds structure and drives performance but actively works within daily operations alongside the team. This is not a purely strategic oversight role. This is a hands-on leadership position for someone who thrives in execution while building scalable structures.

About the Role

We're seeking an experienced Senior Travel Consultant (f/m/d) to join our growing team in Germany, with experience in corporate travel agencies or travel management companies, and strong proficiency in GDS platforms.

As Senior Travel Consultant (f/m/d), you will provide exceptional travel services to corporate clients, manage their itineraries, and ensure their travel needs are met efficiently and effectively.

What You'll Do

Client Relationship Management

• Develop and maintain strong relationships with corporate clients.
• Understand client preferences, policies, and requirements to provide personalized service.
• Serve as the main point of contact for client inquiries and issue resolution.

Travel Planning & Booking

• Use the Tumodo platform and other tools to research, plan, and book domestic and international travel (flights, accommodations, car rentals, trains, etc.).
• Suggest alternate routes, lowest fares, booking classes, exchange rates, and travel services.
• Handle complex multi-leg itineraries and prepare detailed trip plans using preferred vendors.
• Ensure compliance with clients’ travel policies and negotiate with vendors for the best deals.

Travel Coordination & Support

• Manage all aspects of travel coordination, including ticket issuance, itinerary changes, cancellations, and rebooking.
• Coordinate with airlines, hotels, and other providers to resolve travel disruptions promptly.
• Provide support to clients during emergencies or unforeseen circumstances.

Continuous Improvement

• Stay updated on industry trends, travel regulations, and new technologies.
• Participate in training and knowledge-sharing sessions to improve performance.
• Identify process improvements and contribute to best practices within the team.

What We're Looking For

• Minimum of 5 years' experience as a corporate travel consultant or in a similar role for the Senior Travel Consultant position (2+ years’ experience if applying for the Travel Consultant role)
• Proficiency in GDS systems such as Sabre, Amadeus, or Galileo
• Native German speaker with excellent communication skills and high proficiency in English (verbal and written)
• Strong attention to detail and accuracy in travel planning and documentation
• Strong knowledge of major Low-Cost Carriers (LCCs) and their booking platforms

Nice-to-have

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field

What We Offer

• Market-competitive compensation and a permanent employment contract
• 30 days of annual leave
• Access to our coworking spaces in Berlin and Frankfurt am Main to support regular in-person collaboration
• Mobility support through a Germany-wide public transport ticket (Deutschlandticket)
• Company-supported pension plan with a 15% employer contribution on employee deferred compensation
• Monthly tax-free benefit of €50 , which can be used privately and flexibly across various providers (e.g. Urban Sports membership, supermarkets, fuel cards, leisure activities, and hotels)
• Access to corporate benefits platforms with a wide range of discounts

At Tumodo, diversity, inclusion, and open collaboration are at our core. We believe that a team with different backgrounds, perspectives, and experiences drives both innovation and long-term success.

As an equal-opportunity employer, we welcome applicants from all walks of life and foster a respectful, supportive work environment where everyone can thrive.

For more information, please feel free to visit our website: https://tumodo.io/