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PF
Data Administrative Assistant
Peninsula Family Service · San Mateo, CA, United States
About The Role
Data Administrative Assistant
Job Description
ABOUT US
- Peninsula Family Service (PFS) is a nonprofit organization that provides children, families, and older adults with
- the support and tools they need to realize their full potential. As one of the largest providers of infant, toddler, and
- preschool programs in the region, PFS also delivers services in financial empowerment, employment, and older
- adult support — ensuring that people at every stage of life have access to opportunities to thrive. Established in
- 1950, PFS has been a trusted community partner for over 75 years, dedicated to fostering stability, resilience, and
- well-being for the individuals and families it serves.
- At PFS, our values guide how we serve our community and work together as a team. We expect every team
- member to demonstrate Ownership, Proactive Engagement, and a commitment to Continuous Learning and
- Adaptability. These values are grounded in a shared dedication to community, service, and collaborative
- teamwork.
JOB SUMMARY
- The Administrative Assistant provides data management and administrative support for Older Adult Services
- programs, including Peer Counseling and Financial Empowerment, based at the Fair Oaks site. This role has a
- strong emphasis on data clean-up, data collection, and database accuracy, ensuring that participant, service, and
- outcomes data are complete, current, and audit-ready. The position also provides general administrative support,
- including grant and funder reporting, correspondence, meeting and training coordination, and marketing materials
- for programs serving older adults.
REPORT TO: Data Director
JOB CLASSIFICATION: Part-Time, Non-Exempt — 20 hours per week, approximately $32.00/hour
DIRECT REPORTS: None
ESSENTIAL DUTIES AND RESPONSIBILITIES
Data Management and Clean-Up
- Lead data clean-up and quality-control efforts across Older Adult Services program databases, identifying and
correcting incomplete, duplicate, or outdated records.
- Enter and maintain participant, service, and outcomes data for Peer Counseling and Financial Empowerment
programs in ETO (Efforts to Outcomes) or successor database.
- Collect, compile, and monitor data submitted by co-workers on a monthly, quarterly, and annual basis.
- Enter new participants into ETO; enter and reconcile weekly/monthly participant attendance data.
Peer Counseling Program Support
- Create monthly reports of participants waiting for assignment of peer counselors.
- Inform county agency referral sources when a referral has been assigned, closed, or declined.
- Schedule and set up trainings and in-services; coordinate Peer Counseling training in conjunction with the
Manager of Peer Counseling.
- Maintain files on participants, including intake, referrals, and status updates.
Financial Empowerment Program Support
- Support data collection and reporting for Financial Empowerment services provided to older adults.
- Prepare and complete monthly, quarterly, and final funder reports for Financial Empowerment programming.
Administrative and Of ice Support
- General office duties at the Fair Oaks site: prepare correspondence, forms, memos, purchase orders, and
check requests.
- Set up and maintain filing systems for Older Adult Services and Financial Empowerment records.
- Complete room reservation documentation for meetings at PFS and in the community.
- Other duties as assigned by supervisor.
Communications and Marketing
- Support development of the Peer Counseling and Financial Empowerment newsletter/calendar.
- Create basic artwork for posters, flyers, and signage promoting programs, trainings, and educational events, in
compliance with branding requirements.
- Available to work an occasional weekend day or evening for a special event.
Requirements
QUALIFICATIONS
Education/Experience
- High school graduate/GED.
- Two years administrative office experience required; experience with data clean-up or database management
strongly preferred.
- Strong computer skills including email, MS Word, MS Excel, and database management (ETO or similar).
- Excellent understanding of modern databases and common statistical software.
- Basic understanding of query language.
- Excellent verbal and written communication skills.
Special Requirements
- Obtain fingerprint clearance before first day of employment.
- Verification to legally work in the US upon hire and updated as required.
- Personal car or driver's license and appropriate insurance if driving is necessary for the position. All drivers
need to have a clear driving record to drive for the agency.
Preferred Skills
- Prior experience supporting older adult services or peer counseling programs.
- Bilingual in Spanish or another language spoken by program participants.
OTHER REQUIREMENTS
- Excellent organizational skills, with strong attention to data accuracy and detail.
- Reliable and punctual.
- Positive presentation when working with the public and/or older adult participants at the Center.
- Maturity, good judgment, dependability, accuracy, and attention to detail.
- Flexibility and a team player.
- Ability to work with people of diverse backgrounds, including older adults and diverse communities served
by Fair Oaks programs.
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