Food and Beverage Manager

Job Title: Food & Beverage Manager

Reports To: Director of Operations

Job Description

Oversees and maintains the food and beverage operation(s); including all outlets, restaurants, caterings and birthday parties

Duties & Responsibilities

• Maintains a courteous, cooperative, fun yet professional environment for patrons, co-workers, and general public
• Reviews with supervisors/managers to resolve customer complaints regarding food sale errors, long ticket times or general unhappiness regarding food or beverage issues
• Develops, implements, and administers policies and procedures to operate the various food and beverage operations through the use of daily checklists and continuous training
• Ensures staffing levels to expedite line speed, while trimming back labor as possible
• Completes and submits repair and maintenance work orders in a timely manner to assure long term equipment life
• Ensures positive supervisor/management communication through use of communication log, as well as one on one walk-throughs of all food areas
• Works with supervisors on Site Inspection list/task list and creates a monthly plan
• Maintains equipment and trains employees in their proper use; ensures staff accountability through safety checklists
• Responds to various calls over the radio system, thereby fostering positive communication
• Coordinates the supervisor schedules to ensure that adequately staffed by qualified employees at all levels of operation, while maintaining labor goals
• Works with management teams to organize and implement the processes and presentations associated locations, including movie outings, holiday parties, pizza after hour parties, etc.
• Oversees cleanliness and organization of all F&B areas
• Oversees food safety aspects of all F&B areas
• Implements inventory controls for all food service areas, to include ordering, receiving, staff training, invoice coding, small-ware purchases, etc.
• Maintains food cost goals by monitoring ordering, pars, waste, and recipes as well as instructs supervisors/managers to follow through with training of lead staff to ensure these needs are met
• Menu development and placement for food and beverage; works to fine tune the menu in different locations to achieve higher per caps, sales and efficiency with lower costs
• Maintain and review COGS of all food areas
• Maintaining month end inventories
• Works with managers/supervisors to ensure all staff provide a consistent and quality product
• Works with/communicates to other departments to ensure all details are met and all F&B related events run smoothly
• Submits and oversees hours. Approves for payroll processing
• Programs point of sales system to work as needed for F&B, Sales, and Park
• Helps with package development, continuity and pricing between Park, groups, b-days, and F&B

Other Job Functions

• Performs other job functions as required.

Personal Attributes

• Self Motivated
• Integrity and Trustworthiness
• Personable and Friendly
• Detail Oriented
• Optimistic Attitude
• Team Player who is committed to building a team that functions in unison to reach their goals

Skills

• Proven management ability
• Be able to function successfully in stressful situations
• Time Management
• Decision Making
• Problem Solving
• Communication and conflict management skills
• Multi tasking of many varied food and beverage areas
• Flexible and able to work successfully with many management styles

Physical Requirements

• Must be able to work inside and outside with constant sitting, standing, walking, vision, hearing, and talking and fine motor skills
• Must be able to reach forward and above shoulder height, bending, twisting, kneeling, and crouching
• Must be able to lift, push, and pull at least 50 pounds with the assistance of other team members
• Must be able to move furniture, park benches and alto shams as needed

Environmental Factors

• The primary work location for this job is in an indoor environment as well as outdoor and in the office environment.
• In these environments the employee will be exposed to dirt and dust, extreme temperatures, noise and vibration, and occasional wetness and humidity.