Sales Ops SW Subscription Analyst - Belgrade, Serbia

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Title: SW Subscription Sales Ops Analyst

Location: Belgrade, Serbia

Key Responsibilities

Quote Creation & Validation

• Create software subscription quotes based on Sales requests and deal requirements
• Validate completeness and accuracy of all input data prior to quote creation
• Ensure correct application of pricing, discounts, and subscription terms

Document & Compliance Review

• Review all required documentation (contracts, approvals, deal details) before processing quotes
• Ensure contracts and deal structures align with internal policies and guidelines
• Verify that all pricing approvals and exceptions are properly documented and authorized

Policy & Pricing Governance

• Ensure compliance with internal pricing policies and approval frameworks
• Identify and flag deviations, risks, or missing approvals
• Collaborate with stakeholders to resolve issues before quote submission

Cross-Functional Coordination

• Work closely with Sales, Finance, Legal, and other relevant teams to validate deal readiness
• Submit finalized quotes to downstream teams (e.g., Deal Desk, Order Management, Billing)
• Support communication and clarification between teams throughout the process

Process Accuracy & Efficiency

• Maintain high accuracy and quality standards in quote creation
• Follow defined SOPs and contribute to process improvements
• Support efforts to streamline and standardize quoting processes

Basic Qualifications

• Proven experience in Sales Operations, Finance, Business Support, or similar operational roles within a dynamic business environment.
• Strong experience in reporting, data analysis, and business insights generation , with the ability to translate data into actionable recommendations that support decision-making.
• Demonstrated knowledge and practical experience in leveraging AI-powered tools and technologies to improve productivity, reporting accuracy, process efficiency, and business outcomes.
• Solid understanding of quote-to-contract processes , including quote creation, pricing, discount management, approval workflows, and contract documentation.
• Advanced proficiency in Microsoft Excel and reporting tools, with experience in data management, analysis, dashboard creation, and performance tracking.
• Excellent analytical skills with a strong attention to detail, ensuring accuracy and compliance across operational and commercial processes.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across Sales, Finance, Operations, and other cross-functional teams.
• Proven ability to manage multiple priorities simultaneously, work under pressure, and consistently meet deadlines in a fast-paced environment.
• Continuous improvement mindset with experience identifying process optimization opportunities and driving operational excellence.
• Fluent in English, both written and spoken.

Preferred Qualifications

• Familiarity with business intelligence and reporting platforms such as Power BI , Tableau, or similar analytics tools.
• Demonstrated ability to apply Generative AI solutions (e.g., Microsoft Copilot, ChatGPT, AI-assisted analytics tools) to streamline reporting, automate workflows, and enhance business performance.

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#LI-NB1 #hybrid

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Company Benefits

• Private Health Insurance
• Employee Referral Bonus Program
• Wellbeing Resources
• Baby Bonus
• Life, Accident & Disability Insurance
• Numerous opportunities for internal career pathing and advancement
• Discounts for employees at NCR Atleos partners

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

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