Product Trainer (Internal)

Position Overview

• We are seeking a high-calibre Product Trainer to join our Cairo-Based team and play a pivotal role in
• shaping performance across our global operations.
• This role goes beyond facilitation. You will be responsible for diagnosing learning needs, designing
• outcomes-driven training solutions, and delivering high-impact interventions that directly support business
• and client objectives. You will work closely with Operations, Quality, and leadership teams to ensure our
• people are equipped to perform at an elite level.
• The role supports international operations and requires flexibility to work US-aligned hours, including
• night shifts where applicable.

Key Responsibilities

• Learning Needs Analysis & Strategy
• ● Analyse and diagnose training requirements in line with business objectives, performance gaps,
• and client expectations.
• ● Continuously review learning effectiveness to ensure relevance, quality, and measurable impact.
• Learning Design & Development
• ● Design and develop outcomes-based learning programmes and materials tailored to diverse
• audiences.
• ● Create engaging, high-quality content for instructor-led, virtual, and e-learning delivery.
• ● Ensure learning interventions are aligned with operational realities and performance metrics.
• Training Delivery & Facilitation
• ● Facilitate dynamic, interactive training sessions using a variety of delivery methodologies.
• ● Deliver bespoke product, process, and performance training to internal teams and external
• stakeholders.
• ● Adapt facilitation styles to suit different learner groups, cultures, and experience levels.
• Training Implementation & Coordination
• ● Plan, coordinate, and execute training initiatives end-to-end, ensuring seamless delivery and
• learner engagement.
• ● Create and communicate training schedules in consultation with relevant stakeholders.
• Evaluation & Continuous Improvement
• ● Conduct pre- and post-training assessments to measure knowledge transfer and behavioural
• change.
• ● Gather and analyse feedback and performance data to evaluate training impact.
• ● Recommend corrective actions and continuous improvement initiatives where required.
• ● Research and introduce innovative learning tools, methods, and best practices.
• Stakeholder Engagement & Reporting
• ● Build and maintain strong partnerships with Operations, Quality, and Management teams.
• ● Compile detailed post-training reports with insights, trends, and recommendations.
• ● Maintain accurate learner records and training documentation.

Qualifications

• ● Strong experience in learning content design and development.
• ● Proficiency in learner management systems and e-learning platforms.
• ● Excellent organisational, analytical, and business report-writing skills.
• ● Strong communication skills with the ability to engage confidently across all organisational levels.
• ● Flexibility to work US hours, including night shifts.

Preferred

• ● Experience delivering product-led or performance-driven training at scale.
• ● Exposure to fast-growing, high-performance operational environments.
• ● Experience working with international clients and multicultural teams.

What We Offer

• ● Medical Insurance
• ● Social Insurance
• ● Competitive Package
• Growth & Development
• ● Exceptional learning and development opportunities to sharpen and expand your expertise.
• ● Clear career progression pathways within a growing global organisation.
• Culture & Environment
• ● A collaborative, performance-driven culture that values excellence and innovation.
• ● An inclusive environment where fresh thinking and high standards are encouraged.

Global Exposure

• ● Opportunities to work with international clients and cross-border teams across the UK, US, Cairo,
• India, and South Africa.
• Quantanite is an equal opportunity employer. We celebrate diversity and are committed to creating an
• inclusive environment for all employees.