IT/Administrative Officer

We want you in our team!

ADMINISTRATIVE ASSISTANT

• *Strictly open to all residents of Batangas City or nearby towns ONLY
• *Must be willing to work onsite in Batangas City

Education

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, Office Administration, or any related course
• Graduates of vocational/technical IT courses may also be considered with relevant experience

Experience

• At least 2 years of experience in an administrative, office support, or IT support role — ideally in an office, school, or similar organizational setting
• Experience managing user accounts, credentials, and system access for a group of employees, students, or staff is an advantage
• Experience with basic equipment/asset inventory and tracking
• Experience administering or monitoring third-party software platforms (e.g., productivity tools, monitoring systems, learning management systems, or similar user-based platforms) is a strong advantage
• Candidates with a primarily administrative background but hands-on exposure to basic IT tasks (account setup, equipment tracking, troubleshooting) are also welcome to apply.

Technical Skills

• Setting up and managing user accounts: creation, password resets, access levels, roles/permissions, and deactivation
• Basic computer and printer troubleshooting (hardware and software level)
• Installing, configuring, and maintaining software/tools used company/school-wide (monitoring software, antivirus, productivity suites, etc.)
• Managing software licenses and subscriptions - tracking seat counts, renewal dates, and user assignments
• Basic network troubleshooting (Wi-Fi, LAN connections, internet setup for onsite or remote/WFH users)
• Comfortable navigating admin dashboards/back-end panels for various platforms (e.g., Google Workspace admin console, monitoring software admin panel, or similar systems)
• Basic data backup and recovery practices before reassigning or retiring equipment

Administrative Skills

• Maintaining accurate records of user accounts, equipment assignments, and software licenses
• Preparing simple documentation: onboarding/offboarding checklists, equipment handover forms, inventory logs
• Coordinating with vendors or service providers for equipment, internet, or software-related concerns
• Filing and organizing IT-related records (digital and physical) in a clear, consistent system

Soft Skills / Work Attributes

• Trustworthy in handling confidential information (accounts, passwords, personal data)
• Detail-oriented, especially with recordkeeping and user access management
• Patient and clear communicator - able to guide non-technical staff through basic troubleshooting steps
• Organized and able to manage multiple small IT/admin tasks throughout the day
• Willing to work onsite on the specified schedule
• Proactive in identifying and flagging system or access issues before they escalate

So, why join us?

• Full Time and Long-Term Employment
• Basic Salary + Government Mandated Benefits
• We are growing so there is great opportunity for leadership and promotion
• Shift: Graveyard, Tuesday to Saturday

WE LOOK FORWARD TO MEETING YOU!