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Korean Bilingual - Logistic/SCM Account Coordinator

Cesna Recruitment · Holland, MI, United States

Customer SupportEntry LevelQuick applyfull-timeabout 15 hours ago

About The Role

  • Full time role with full benefits
  • Salary : 55K-65K as base (DOE)

[About Our Client]

A Leading One Stop Purchasing Solution Partner

[Job Summary]

Provide assistance to the company by responding to clients related to orders and products

[Job Description]

The duties and responsibilities of this position include, but are not limited to

-Prepare, file, and retrieve sales-related documents such as invoices and PO Status

-Manage day-to-day activity and coordination associated with key accounts that include account management, relationship management, order gathering/ coordinating sales completion, sales reporting, and customer communications

-Provides customer service and order gathering and management for assigned key and target accounts and general support

-Partner with account management teams for administrative support

-Works with the account management team and support departments to assist in the creation of reports and sales analysis

-Responsible for customer account information staying updated

-Responsible for inventory stocks and tracking and monitoring inbound and outbound shipments, gathering promotional orders, and tracking and validating necessary tracking reports and delivery process

-Handle internal systems to process, invoice, and manage customer accounts

-Update profiles in ERP systems, communicating changes to customers as needed, and maintain accurate pricing/ price sheets, and promotional pricing ( Handling RFQ)

-Submit pricing information to the customer and input pricing/ SERVEONE information in the ERP system

The following skills and qualifications are required for this position

  • -Strong communication skills with a problem-solving attitude
  • -Excellent computer skills ( MS office in particular)
  • -Organizational and time-management skills
  • -Hands-on experience with CRM software
  • -Highly motivated, self-directed, and customer service oriented
  • -Demonstrate strong attention to detail and a sense of urgency
  • -Ability to learn and perform multiple tasks in a fast-paced environment
  • -Ability to work independently as well as in a team environment
  • Korean/ English Bilingual is a must for this role
  • -Insurance: Medical insurance/ dental/ vision/ life insurance/ disability insurance, etc.
  • (Health Insurance100% covered, also with family members)
  • -Paid vacation days
  • -Visa support (H1B and Green Card)
  • -401K(Up to 4% Match)
  • Relocation support

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