itel Outreach

• Join Our Team – Exciting Career Opportunities Available!
• Are you passionate about delivering exceptional customer experiences? Ready to build a rewarding career in a fast-paced, people-focused environment?
• We're hiring dynamic, customer-focused professionals to support our global travel and car rental services team.
• Whether your strengths are in sales, customer service, or problem-solving, we have opportunities for you!

Now Hiring

• ✅ Reservations / Sales Agents
• ✅ Customer Service Representatives
• ✅ Customer Support Specialists

Apply Today

Reservations / Sales Agent Opportunities

https://itel.bamboohr.com/careers/167

Customer Service Opportunities

https://itel.bamboohr.com/careers/183

Reservations & Sales Agents

Help customers plan their journeys while driving sales success.

Key Responsibilities

• Assist customers with domestic and international car rental reservations
• Recommend vehicles, rates, and add-on services based on customer needs
• Identify and maximize sales and upselling opportunities
• Provide accurate pricing, promotions, and rental requirements
• Manage reservation updates, modifications, and inquiries
• Identify potential business and corporate sales opportunities
• Deliver a seamless and professional customer experience

Customer Service Representatives

Be the trusted problem-solver customers rely on.

Key Responsibilities

• Handle inbound inquiries regarding reservations, rates, and services
• Resolve customer concerns with professionalism and empathy
• Provide accurate information on policies, procedures, and requirements
• Assist with booking updates and service requests
• Promote loyalty programs, offers, and special promotions
• Escalate complex issues when necessary while maintaining customer satisfaction
• Protect customer information and maintain confidentiality

What We're Looking For

• ✔ Strong communication and active listening skills
• ✔ Positive, energetic, customer-first attitude
• ✔ Ability to multitask in a fast-paced environment
• ✔ Strong problem-solving skills and attention to detail
• ✔ Sales confidence for sales-focused positions
• ✔ Basic computer proficiency and willingness to learn new systems
• Why Join Us?
• 🌟 Career growth and advancement opportunities
• 🌟 Supportive and collaborative team environment
• 🌟 Comprehensive training and continuous learning
• 🌟 Competitive compensation and performance incentives
• 🌟 Opportunity to work with recognized global brands

Make an Impact

• Every customer interaction matters. In these roles, you'll help customers plan trips, solve problems, and create seamless travel experiences while building a fulfilling career.
• 👉 Ready to get started?
• Apply today using the links above and take the next step in your career journey!