Digital Operations Specialist

How You’ll Contribute

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• Facilitate the selection, use and adoption of Idealist Consulting’s tech stack
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• Monitor new system releases, software updates, security compliance requirements, and exceptions
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• Facilitate platform renewals by auditing staff license use, anticipating needs, and adjusting as needed
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• Facilitate digital tool procurement process
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• Facilitate annual techstack reviews
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• Maintain data governance standards including file organization and permission sets
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• Coordinate relationship with third-party IT support vendor including equipment and security monitoring
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• Security committee participation
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• Spearhead internal adoption initiatives
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• Maintain company equipment inventory in Salesforce
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• Drive user adoption of existing tools
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• Train Idealist Consulting team on usage norms
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• Create tip sheets
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• Monitor #helpdesk and provide troubleshooting support
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• Drive internal adoption and best practices for internal AI usage
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• Project manage AI adoption plans and training
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• Be an active collaborator in the AI committee
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• Lead the AI focus group
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• Become an in-house Anthropic expert

Your Background Includes

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Base line

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• 4-5 years of professional experience, preferably in operations or IT
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• Experience in training and onboarding individuals to cloud based solutions
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• Natural tech-savvy with enthusiasm for growing this experience
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• Strong attention to detail and organizational skills
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• Systems thinker with a growth mindset
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• Previous experience working with remote teams
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• Comfortable working in Google Suite, Slack, and Salesforce (or other CRM)
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Extra Credit

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• Admin experience in Salesforce or other systems
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• Empathy for sci-fi nerdery (especially Star Trek)

What You Can Expect

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• Equitable total compensation package & humane work weeks
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• Flexible workday scheduling so you can take personal appointments during the day when you need to
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• Healthcare benefit package options that meet the diversity of our team’s needs
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• Generous Paid Time Off policy
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• Paid Volunteer Time to encourage community involvement and civic engagement
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• 401k employer match and short term leave available with tenure

A Little More About Us

Idealist Consulting was founded in 2006 by returning Peace Corp volunteer Rob Jordan to help nonprofits and progressive organizations grow mission impact through technology. We’re committed to delivering innovative technical solutions to empower organizations working on some of the world's most important causes.