Guest Service Representative / Night Auditor

Guest Service Representative / Night Auditor

Are you looking for a rewarding career in hospitality where every day brings new opportunities to make a difference? My Place Hotel – East Moline, IL is currently looking for a friendly, dependable, and motivated individual to join our team as a Guest Service Representative / Night Auditor .

If you enjoy working with people, providing exceptional customer service, and being part of a supportive team, we'd love to hear from you!

What You'll Do

• Welcome guests with outstanding hospitality from check-in to check-out.
• Assist with reservations, guest requests, and inquiries.
• Perform overnight audit procedures and ensure accurate daily reporting.
• Maintain a clean, organized, and welcoming front desk environment.
• Help create an exceptional experience for every guest.

We're Looking for Someone Who Is

• Friendly, professional, and customer-focused.
• Reliable with excellent attention to detail.
• Comfortable working independently during overnight shifts.
• Able to multitask in a fast-paced environment.
• Available to work evenings, overnight shifts, weekends, and holidays as needed.

• Whether you're beginning your hospitality career or looking for your next opportunity, you'll be joining a team that values teamwork, dedication, and exceptional guest service.
• If you're ready to be part of a growing hotel where your work truly makes an impact, we'd love to meet you!
• Apply today and start your next chapter with My Place Hotel – East Moline .

Requirements

Skills and Qualifications

• Previous experience in customer service or hospitality preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Ability to remain calm and professional in a fast-paced environment
• Proficiency with computer systems and reservation software
• Flexibility to work various shifts, including evenings, weekends, and holidays

Education/Experience

• Comparable hotel size and scope of experience preferred

Join our team and enjoy a supportive work environment that values growth, teamwork, and exceptional service. We offer competitive compensation, ongoing training, and opportunities for career advancement in the hospitality industry.