Team Lead People Operations [Europe]

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe.

Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.

It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.

Ready to awaken your best with us?

What you´ll do

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Team leadership: priorities, workload distribution, development, and quality of delivery across all team members

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Senior leadership advisory: acting as a trusted advisor to our CHRO and senior leaderson people topics across EU, bringing clear recommendations and sound judgment on complex or sensitive situations around labour law and similar topics

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Operational ownership of payroll, contracts, onboarding, offboarding, mobility, audits and labour law compliance across our EU entities

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External provider management: payroll partners, legal counsel, benefits vendors, EOR providers, with structured performance evaluation and accountability

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EU entities continuous improvement: continuously managing and resolving open topics across countries, applying prioritization and strategic judgment on what to tackle and when

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Future of people operations: setting the vision for how People Operations EU should evolve, and partnering with external providers, and internal teams (Excellence teams) and to deliver it

Who we´re looking for

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5+ years of HR/People Ops experience with a strong focus on EU compliance, labour law, and HR process design across multiple jurisdictions

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Proven experience leading or managing a team: driving engagement, setting direction, developing people, holding your team accountable

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Capability to navigate across different country contexts, manage projects autonomously, and make decisions without deep local expertise in each, knowing when to seek input and when to act

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Strong business acumen paired with a sense for compliance: Finding a good balance to do what is the best for Emma while keeping an eye on the local and EU regulations

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Experience in managing external providers (payroll, legal, EOR) with rigor

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Strong communication skills: able to translate complex legal or operational topics into clear, actionable guidance for senior stakeholders and non-specialists.

• Fluent in English; additional European languages a plus

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• Experience with a range of HR platforms is a nice to have; familiarity with Personio, Remote and Perk specifically is a plus.

What we offer

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• Private Health Insurance and 24 vacations days per year, with 1 extra day per year worked (until a limit of 29 days per year)
• 22 remote days per quarter policy, with offices in Parque das Nações, Lisbon.
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events
• Working from a pet-friendly office