Manager of Accounting Operations

Be yourself at Protolabs

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.

Why Protolabs?

We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.

Join our team as a Senior Accountant!

This is a fixed hybrid role onsite Tuesday-Thursday in Maple Plain, MN.

Join a high-performing global finance organization where your expertise will have a visible impact. We are seeking a Senior Accountant to support our Americas accounting function and play a critical role in ensuring financial accuracy, compliance, and operational excellence within a publicly traded company.

Reporting to the Accounting Manager, you will be a key contributor to the month-end close process, equity accounting activities, and the ongoing enhancement of our internal control environment. This role offers a unique opportunity to take ownership of important accounting processes while partnering with colleagues across finance and the broader business.

In addition to hands-on accounting responsibilities, you will provide functional guidance to staff accountants, help drive process improvements, and contribute to the scalability and efficiency of our accounting operations. This is an excellent opportunity for a detail-oriented, proactive professional who enjoys solving problems, collaborating with cross-functional teams, and making meaningful improvements in a fast-paced, evolving environment.

If you're looking for a role that combines technical accounting expertise, leadership opportunities, and continuous improvement initiatives within a global organization, we'd love to hear from you.

What You Will Do

• Provide Accounts Payable leadership and support including but not limited to researching and resolving issues related to accounts payable transactions; processing and reviewing vendor invoices and payments; responding quickly and effectively to both internal and external accounts payable inquiries; assisting with updating and maintaining vendor data; reviewing and approving weekly vendor payable report for accuracy and eligibility for payment run
• Provide Accounts Receivable leadership and support including but not limited to ensuring team meets or exceeds cash collection targets; communicating with customers to ensure timely payment of invoices; managing customer escalations; working closely with Sales leadership on A/R collection issues; forecasting monthly and quarterly bad debt reserve balances; ensuring that all audit requests are fulfilled and documented accordingly, managing A/R credit/debit memos
• Oversee customer Invoicing activities (e.g. credit card processing, cash application, credit notes, etc.) and ensuring invoices are sent to customers timely to maximize sales and meet deadline for daily reporting
• Provide Credit & Collections leadership and support including but not limited to all collections calls (including preemptive collections); analysis and review of financial related information on new and existing customers to maximize sales and to limit the risk of bad debt loss through credit agency reporting; ensuring proper collection of information for establishing new accounts and terms (applicable information required upfront); monitoring customer credit and ship holds; audit delinquent accounts considered to be uncollectable; maintaining the DSO under 45 days by keeping open communication with customers by providing statements, invoices and account reconciliations; handling customer bankrupt files; preparing accounts to be sent to third party collection agency and striving for recovery of uncollectible accounts; maintain or reduce days sales outstanding, past due percentages and improve cash flow
• Provide general finance operations leadership support
• Manage a team of employees including Accounts Payable, Accounts Receivable, Invoicing, Credit & Collections, provide management including hiring, managing performance, coaching and developing, communicating, setting expectations
• Ensure Sarbanes-Oxley policies and procedures are fulfilled and documented accordingly
• Assist with month end closing activities
• Complete performance reviews for team members
• Facilitate and implement process improvements
• Lead team projects to improve systems and processes
• Process and issue weekly reports for financial updates

What It Takes

Education and Experience

• Bachelor’s degree in Accounting or Finance or equivalent education and experience
• 5+ years of finance leadership experience, preferably managing employees directly
• 4+ years of accounting experience

Knowledge, Skills, and Abilities

• Must be able to work and communicate well within all levels of the organization
• Ability to prioritize multiple tasks and flexibility to change is essential
• Strong Microsoft Office skills
• Strong organizational skills and attention to detail
• Ability to multi-task and work in a challenging fast paced environment
• Excellent written and verbal communication skills
• Ability to communicate with customers, vendors, and employees in a professional, personable, and effective manner
• Maturity, professionalism, and high level of discretion
• Strong work ethic with a positive, can-do attitude
• Self-motivated with a strong sense of urgency
• Independent worker and analytical thinking with an ability to conduct research, data analysis, and resolve complex problem

Preferred Qualifications

• ERP systems background with a Microsoft Dynamics implementation preferred
• Finance experience in a manufacturing environment preferred

What's In It For You

• We offer a competitive salary and total rewards package
• We offer amazing benefits including but not limited to:
• Health Insurance: Traditional OR High Deductible plan
• Flexible Spending Accounts
• Health Savings Account (including employer contributions)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid caregiver leave
• You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours
• 401k with company match and immediate vest
• Employee Stock Purchase Program at a discounted rate
• Matching grants through Protolabs foundation
• And More!