Sales Support Specialist

Unlock your potential with Prinova

We are Prinova, a leading global supplier of ingredients and premix manufacturing solutions and trusted by the world’s best-known food, beverage, and nutrition brands.

Part of the NAGASE Group, our expertise lies in Ingredient Distribution, Manufacturing Solutions, and Customised Services. Our global network of colleagues, located in offices and manufacturing facilities around the world, delivers sustainable value-added solutions to our customers. We are recognised for our deep expertise, commitment to excellence, and bold innovation, which have earned us a strong reputation as a trusted industry leader.

Wherever your career is headed, you’ll find direction, opportunity, and belonging with us.

What does a Sales Support Specialist role mean at Prinova?

This role supports customer service, sales, and logistics operations by managing orders, coordinating shipments, maintaining CRM records, and ensuring excellent customer satisfaction. Working closely with customers, sales teams, warehouses, and carriers, the role helps ensure smooth order fulfilment, accurate stock management, and effective issue resolution. This is an ideal opportunity for a recent graduate or early-career professional looking to develop their experience in commercial and logistics operations.

What’s in it for you?

• Personal growth, including training and development opportunities
• Discretionary bonus
• Travel

What to expect?

• Take, confirm, and enter customer orders
• Respond to customer requests and issues promptly
• Coordinate quality documents and sample shipments
• Support customers when the Sales Manager is unavailable
• Enter opportunities and quotes into the CRM
• Monitor shipments and ensure excellent customer service
• Review stock levels and coordinate with warehouses and carriers
• Prepare shipping documents (instructions, invoices, labels, etc.)
• Handle complaints, non-conformances, and blocked stock
• Perform monthly stock reconciliations and follow up with Finance
• Review invoices from warehouses and forwarders
• Conduct occasional warehouse visits
• Support ongoing projects within the department

Does this sound like you?

• Recent graduates or 1–2 years of experience
• Fluent in English
• Detail-oriented, proactive, eager to learn
• Interest in commercial and logistics operations
• MS Office skills and willingness to learn ERP systems
• Strong communication and time-management skills
• Team player with a customer-focused mindset

• Interested? We would love to hear from you .
• Submit your CV by clicking Apply.