Senior Learning Adjustment Adviser
UOM University of Melbourne · Parkville, VIC, Australia
About The Role
- Shape equitable access for diverse students / specialise in learning adjustments and assistive technologies / join a collaborative wellbeing-focused service
- Join us to champion inclusive learning, guiding complex cases and improving support services for diverse students.
- Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.
The University of Melbourne
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.
Your next career opportunity
In this Senior Learning Adjustments Adviser role, you will ensure students can participate equitably in their studies. You will provide specialist advice, coordinate tangible supports, and shape best practice disability services across the University.
What you will deliver
- Assess student applications and documentation to determine eligibility and design appropriate Academic Adjustment Plans and exam arrangements.
- Coordinate learning adjustment supports, including assistive technologies, accessible formatting, and Academic Support Workers’ tasks, rostering and development.
- Manage complex student cases through triage, outreach and referrals, collaborating with faculties and wellbeing services across campuses.
- Maintain accurate case notes and records in CRM and student systems, ensuring privacy compliance and transparent asset tracking.
- Drive service improvement by supporting evaluation frameworks, updating communications, and contributing to induction and staff training programs.
You may be a great fit if you
- Hold a relevant tertiary qualification in social work, disability, or related field, or equivalent experience.
- Demonstrate substantial experience in disability and equity services, including applying legislation to support equitable participation.
- Bring advanced skills in writing and maintaining case notes within complex CRM or student information systems.
- Coordinate workflows effectively, managing competing priorities, enquiry channels, and service delivery across busy peak periods.
- Apply knowledge of equity cohorts, student wellbeing issues, and accessible learning adjustments in a tertiary context.
- Collaborate confidently with diverse stakeholders, including faculties and external disability providers, to deliver high-quality support.
For further information please refer to the attached PD.
What we offer you!
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:
- Build future financial security with 17% superannuation
- Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
- Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning
- Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave and cultural leave
- Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company
- Health and well-being services including a leading Employee Assistance Program
For more information check out our benefits page!
Your new team – Student Equity and Disability Services
Student Equity and Disability Services sits within Wellbeing Services, supporting students with disabilities and health conditions. The team enables inclusive, accessible learning by coordinating adjustments, assistive technologies and tailored academic support across the University. Values of mission focus, better together and service excellence guide everyday practice and collaboration. Joining this team means contributing to sector-leading equity services while working with committed colleagues who partner widely to remove barriers.
Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb.
We're committed to a barrier-free recruitment process and ongoing workplace support, providing adjustments throughout. We warmly encourage applications from people with disabilities. Learn more about how we support an accessible recruitment process.
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians. Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torres Strait Islander staff.
Indigenous applicants are encouraged to connect with our Indigenous Employment & Development team at oied-hr@unimelb.edu.au .
Application essentials
- Visit "apply with us" to learn more about the process, including tips and FAQs.
- You must have current valid work rights for Australia. Visa sponsorship is not available for this role.
- A Working with Children Check is required for all positions. If successful, we will guide you through the process and reimburse you.
- Please upload your resume and a cover letter outlining your interest and experience as part of the application process.
Want to know more?
- For questions related to our recruitment process email Alex Spezza at hr-careers@unimelb.edu.au
- For recruitment adjustments contact Kim Groizard on +61 3 9035 3218 or at hr-careers@unimelb.edu.au (subject: 'Recruitment Adjustments').
- Apply today and join a community that’s shaping the future.
- Applications close: Sunday 16th of August at 11:55 PM; AEST.
Position Description
- JR-016467 - Senior Learning Adjustments Adviser (FT) - PD.docx
- JR-016467 - Senior Learning Adjustments Adviser (FT) - PD.pdf
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