About The Role

Service Advisor | Best-One Tire & Service | West 86th St

Join the Best-One Team!

Best-One Tire & Service in West 86th St is looking for a Service Advisor who is passionate about Creating Raving Fans by delivering exceptional customer service. If you have at least 1 year of experience in a retail tire or automotive service environment, enjoy keeping operations running smoothly, while assisting customers, we want to talk to you!

What You’ll Earn

Starting at $20/hour, with higher pay based on experience.

Why You'll Love Working Here

Top Pay - the more you know, the more you earn
Paid holidays & vacations; closed most major holidays
Home on Sundays
Health/dental/vision insurance
401(K)- Company Match!
Team member discount program
Continuing education/training
Uniform Program
...and being a part of a company that offers a career, not just a job!

What You'll Do as Service Advisor

Answer phones and greet and assist customers in a respectful and timely manner.
Answering customer questions about service outcomes and consulting with technicians when necessary
Overseeing and managing the shop’s scheduling and workflow
Informing customers of changes in service or when their vehicle is ready to be picked up
Monitor technician’s workflow and proper maintaining of tools and equipment
Ensure all paperwork is properly filled out, updated, completed, and closed according to Best-One and customer standards

What We're Looking For

Must have at least 1 year of experience in the retail tire environment.
Must perform duties and responsibilities in a safe manner.
Must have a valid driver’s license; driving record must meet company’s insurance requirements.
Commitment to service beyond the expectations of our customers.

Who we are

For more than 77 years, Best-One Tire & Service has grown from a single service station into one of North America's largest independent tire dealers, with 285+ locations across 35+ states. While we've grown, one thing hasn't changed—our commitment to taking care of our customers and our team members.

Our mission is simple: Create Raving Fans. And we know our success starts with our team members – our internal ravings fans.

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