Wellness and Spa Manager – Sofitel

Facilities Management: The ability to efficiently manage and organize spa and wellness operations.
Customer Service: Excellent skills in providing outstanding customer service and meeting guests’ needs.
Planning and Organizing: Ability to plan and implement wellness and spa programs.
Creativity and development: The ability to develop and provide new services that contribute to improving the guest experience.
Computer proficiency: skills in using spa management programs and reports.
Adherence to standards: Ensure high safety and hygiene standards are applied in all spa facilities.
Communication Skills: Ability to communicate effectively with guests and employees to achieve an outstanding experience.